If you are reading this agreement, then you are using Open Travel Exchange’s Online Marketplace, which, among other things, enables Accommodation Providers to both list their accommodation AND BOOK their guests’ next accommodation.
This agreement is between the Accommodation Provider (“You”) and Open Travel Exchange (“OTE”).
OTE is a technology provider that facilitates online reservations for Accommodation Providers. OTE does not provide any accommodation and You agree that any reservation that You receive is a contract exclusively between You and the Customer. It is entirely Your responsibility to provide accurate information to OTE, as it is displayed on the OTE website, pertaining to the services provided therein.
OTE does not accept any payments directly from the Customer. However, when the Customer does complete a reservation, the Customer may be required to pay a non-refundable deposit, equal to no more than 10% of the total reservation price, with the remaining balance due to You upon arrival. Payment instructions for the non-refundable deposit are provided to the Customer at checkout.
You are entirely responsible for Your Policy Statement as it relates to payments, cancelations, and alterations to the reservation made by the customer with You. The Customer must agree to your Policy Statement before finalizing the reservation, at which point You acknowledge that a contract exists between You and the Customer for the products and/or services offered by You and reserved by the Customer. OTE will, but is not obliged to, issue notification from the OTE website of the reservation details to both You and the Customer.
You may, at your option, require the Customer to provide a credit or debit card to guarantee the reservation with You. You will have access up to 48 hours after the reservation arrival date to inspect and/or make charges to the credit card per your Policy Statement as it existed at the time of the reservation. Although OTE makes every effort to ensure the security of the Customer’s credit card information as it pertains to storage on OTE’s servers, You acknowledge that You alone are responsible for any access, authorized or unauthorized, to Your OTE account and any theft of customer information, including credit card information.
Cancellation or changes to the reservation must be made directly with the Customer, and subject to Your Policies, as they existed at the time of reservation. OTE does not accept responsibility for cancellations by You or by the Customer, regardless of the circumstances in which the cancellation is made.
You, and You alone, are responsible for the accuracy or validity of any claims or statements posted or contained in the documents and related graphics provided by You on OTE’s website.
If one of your guests book accommodation through OTE, you are entitled to charge your guest a 10% a non-refundable reservation deposit (your commission). It is your responsibility to charge the guest the deposit in a timely manner. You agree to pay OTE 2% usage fee of the reservation total, for which you receive an invoice from OTE.
OTE reserves the right to change these Terms and Conditions as well as the contents of this website for any reason and without notice. OTE reserves the right to remove You for any reason from the OTE Marketplace.
This agreement shall be governed by the laws of the United States of America and Texas State Law applicable therein.